Financial contracts govern the purchase, sale, and management of financial instruments, such as stocks, bonds, mutual funds, and derivatives. Because of their complexity, these contracts can often generate disputes related to investment management, interpretation of clauses, or performance of financial products. Mediation, provided for in Legislative Decree 28/2010, offers an alternative way to resolve these disputes quickly and less expensively than going to court.
Mandatory mediation in financial contracts
Since 2010, mediation has become mandatory for disputes involving financial contracts. This means that before taking a dispute to court, the parties must attempt to resolve it through mediation. The main areas where mandatory mediation in financial contracts applies include:
- Investments in stocks, bonds and funds
- Derivatives and structured products
- Asset management
- Financial consulting
This procedure proves particularly useful in such technical areas, enabling the parties to reach an agreement with the support of a qualified mediator and, if requested, an expert witness who can conduct a Technical Consultation in Mediation.
Effects of the Cartabia reform
With the Cartabia Reform, the Italian judicial system underwent significant changes, strengthening the role of mediation in financial disputes. This reform expanded the scope of mediation by introducing additional tools to facilitate the resolution of financial disputes, especially in an environment of high technical complexity. The reform has further reduced the need for lengthy court proceedings, incentivizing the use of mediation as a faster and more flexible tool for financial disputes.
Major disputes related to financial contracts
Disputes related to financial contracts can be complex and multifaceted, given the wide range of financial products and services available. Here are the main types of disputes that can arise in this area:
- Breach of contract terms: Disputes that arise when one party fails to comply with agreed terms in the financial contract, such as failure to pay installments, failure to provide promised services, or failure to meet credit limits.
- Derivative product malfunction: Disputes related to complex financial products such as derivatives, options, and futures, where losses can be attributed to incorrect advice, lack of transparency, or misunderstanding of the products.
- Stock order execution errors: Disputes that occur when an order to buy or sell stocks or other financial instruments was executed incorrectly, causing financial losses.
- Incomplete or misleading information: Problems related to financial institutions’ failure to provide all relevant information or providing inaccurate information, adversely affecting clients’ investment decisions.
- Breach of fiduciary duty: Disputes related to situations in which financial advisors or institutions fail to act in the best interests of their clients, thereby breaching their fiduciary duties.
- Insider trading and market fraud: Disputes related to market manipulation or use of insider information to make illicit gains.
- Refinancing and Loan Terms: Disputes over refinancing terms, including interest rates, prepayment penalties, and other loan terms that may be subject to disagreement.
- Financial services fraud: Disputes related to direct fraud, such as falsification of documents, misappropriation of funds, or other forms of financial deception.
These types of disputes often require specialized legal interventions and can involve complex court proceedings, given the high financial interests and strict regulations governing the industry.

Benefits of mediation
Mediation in financial contracts has many advantages:
- Quick turnaround time: The mediation process must be completed within six months, offering a quick resolution compared to traditional legal proceedings.
- Cost reduction: The costs of mediation are significantly lower than those of a court trial. In addition, mediation offers numerous tax benefits.
- Tax benefits: The mediation report is exempt from registration tax up to a value of €100,000.00, and the parties can obtain a tax credit of up to €600.00 for costs incurred during the mediation and for lawyers’ fees.
- Greater control: Mediation allows parties to retain control over dispute resolution, encouraging consensual and customized solutions, which is particularly useful in complex contracts such as financial ones.
- Peaceful solution: Mediation facilitates dialogue and reduces conflict between parties, promoting a collaborative solution rather than a legal dispute.
Conclusion
With ADR Center, Italy’s leading dispute resolution provider, you can access a high-quality mediation service supported by experienced mediators and an innovative platform that makes the entire process simple and accessible. Over the past 27 years, ADR Center has successfully handled more than 70,000 mediation procedures including in the area of Financial Contracts, achieving a success rate of more than 70% when the parties have continued beyond the first meeting. If you would like to resolve a dispute related to financial contracts quickly and efficiently, file your mediation or credityour profile now on ADR Center’s platform. Registration is simple and straightforward.